Product Support
TOPTICA has delivered thousands of diode lasers to industrial partners and renowned scientific laboratories around the world. We are aware that our customer's applications often critically depend on our lasers and we have therefore a dedicated service department that has one primary goal:
"Never leave a customer out in the rain."
This holds true for both technical problems and for more specific application requests that require in-depth know-how that is not covered by our user manuals.
We are constantly refining and improving our products and therefore highly valuate feedback from our customers. So please let us know what you like about our products and, even more important, if there is something we should improve!
Contact
For personal assistance you can choose between various ways of getting in touch with us. When contacting TOPTICA please keep the serial number of your product ready. This will help us to address your problem more efficiently.
Troubleshooting Guides
Step-by-step flowcharts that aid you with diagnosing your laser in case it has worked fine before but does not meet its specifications any longer. Currently supported systems include DL 100, DLX 110, TA 100, DL pro, SHG and FFS.
FAQ - Frequently Asked Questions
Find answers to more general technical questions.
ToptiCalc
A convenient calculator for the laser scientist / engineer. Available as a free download.
